Privacy Policy | Versailles Luxury Homes — How We Protect Your Data

Privacy at a Glance

Key facts about how we handle your data

We Do Not Sell Your Data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

Analytics & Privacy Notice

Google Analytics and Microsoft Clarity load on every visit. We display a slim privacy notice — no opt-in gate. You can opt out anytime via your browser or by contacting us.

Secure by Default

HTTPS enforced site-wide, strict Content Security Policy, and HSTS headers protect every request.

Last Updated: April 16, 2026  | Effective: April 16, 2026

1. Introduction

Versailles Luxury Homes, Inc. (“Versailles Luxury Homes,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit versaillesluxuryhomes.com, communicate with us, or engage our custom home building services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our website immediately.

2. Information We Collect

Information You Provide Directly

We collect personal information you voluntarily provide when you use our contact form, request a consultation, call us, or communicate by email. This may include:

  • Full name, email address, phone number, and mailing address
  • Property details, preferred locations, and home style preferences
  • Budget ranges and project timeline expectations
  • Messages and notes you submit through our contact form
  • Employment history and qualifications (for job applicants only)

Information Collected Automatically

When you visit our website, our analytics tools and server infrastructure automatically collect:

  • IP address and approximate geographic location (city/country level)
  • Browser type, version, and operating system
  • Pages visited, time on page, scroll depth, and click patterns
  • Referring website or search query that brought you to our site
  • Device type (desktop, tablet, mobile) and screen resolution

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies. Analytics cookies load on every visit in accordance with applicable US law. We display a slim privacy notice bar to inform you of this practice. You may opt out at any time using the methods described below.

Essential Cookies

Always Active — Required for Site Function

These cookies are necessary for the website to operate. They cannot be disabled. Examples: Service Worker cache management, security tokens (CSRF protection), and your privacy notice dismissal preference (stored as vlh_privacy_notice in localStorage, retained until cleared). Also includes vlh_llm_ref — a first-party cookie set when you arrive from an AI assistant (e.g. ChatGPT, Perplexity). It stores only the platform name, never your identity, and expires after 7 days.

Analytics Cookies

Google Analytics 4

We use Google Analytics 4 to measure traffic, engagement, and user behavior across our website. Data collected includes pages visited, session duration, referral source, and device type. Data is aggregated and pseudonymized. Retention: up to 26 months.

Opt out: Google Analytics Opt-out Add-on  | Google Privacy Policy

Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with our pages through session recordings, heatmaps, and click-tracking. Clarity activates on our production domain on every visit. No personally identifiable information is recorded in session replays.

Opt out: Microsoft Privacy Statement

Opting Out of Analytics

To opt out of analytics measurement, you have the following options: (1) Install the Google Analytics Opt-out Browser Add-on; (2) Use browser-level cookie blocking or a privacy-focused browser extension; (3) Contact us at info@versaillesluxuryhomes.com to request data deletion. Note that blocking all cookies may affect some site functionality.

4. How We Use Your Information

We use collected information to:

  • Respond to your consultation requests, inquiries, and messages via our contact form
  • Deliver emails sent through our Resend integration (info@versaillesluxuryhomes.com)
  • Analyze and improve website performance, user experience, and content relevance
  • Track referral sources to understand which marketing efforts reach prospective clients
  • Detect and prevent fraud, spam, and unauthorized access
  • Comply with applicable laws, regulations, and legal obligations
  • Evaluate job applications submitted to us

Contact form data: Messages submitted through our contact form are transmitted via the Resend email API directly to our team. Form submissions are not stored in a database — your message is delivered as an email and is not retained by any third-party platform beyond standard email storage.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information only as follows:

  • Service providers acting on our behalf — including Resend (email delivery), Vercel (hosting), Google (analytics), and Microsoft (Clarity analytics)
  • Professional advisors such as legal counsel, accountants, or insurers, under confidentiality obligations
  • Government authorities or law enforcement when required by law, court order, or to protect our legal rights
  • Successor entities in the event of a merger, acquisition, or asset sale — with notice to you where required

6. Security of Your Information

We implement industry-standard technical and organizational safeguards:

HTTPS / TLS Everywhere

All traffic encrypted in transit. HTTP redirected to HTTPS via Vercel.

HTTP Security Headers

HSTS, X-Frame-Options, X-Content-Type-Options, CSP, and Referrer-Policy enforced on every response.

Content Security Policy

Strict CSP prevents cross-site scripting (XSS) and unauthorized resource loading.

Permissions Policy

Camera, microphone, geolocation, and payment APIs are explicitly blocked.

No method of transmission over the Internet is 100% secure. While we take all reasonable precautions, we cannot guarantee absolute security of your information.

7. Data Retention

  • Contact form submissions: Retained as email communications per our standard email retention practices
  • Google Analytics data: Up to 26 months per GA4 default settings
  • Microsoft Clarity recordings: 90 days
  • Privacy notice dismissal: Stored in localStorage until cleared by the user
  • AI referral source cookie (vlh_llm_ref): 7 days
  • Job application data: Retained for 2 years unless you request earlier deletion

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Access

Request a copy of the personal information we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal data (subject to legal obligations)

Restriction

Request that we limit how we use your data

Portability

Receive your data in a portable, machine-readable format

Withdrawal

Withdraw consent at any time (does not affect prior processing)

Texas Residents (TDPSA): Texas residents have rights under the Texas Data Privacy and Security Act (effective July 2024), including the right to access, correct, delete, and obtain a copy of personal data we hold, and the right to opt out of targeted advertising and the sale of personal data (we do neither). To exercise these rights, contact us at info@versaillesluxuryhomes.com.

California Residents (CCPA): California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising privacy rights.

To exercise any of these rights, contact us using the information in Section 11 below.

9. Children’s Privacy

Our website and services are directed to adults and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete such information.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. The “Last Updated” date at the top of this page indicates when the current version took effect. Material changes will be noted prominently. We encourage you to review this page periodically.

11. Contact Us

For privacy inquiries, data requests, or questions about this policy, contact us:

Versailles Luxury Homes, Inc.

5960 W. Parker Rd, Suite 278-188

Plano, TX 75093

info@versaillesluxuryhomes.com

(469) 855-3900