Privacy Policy
Last Updated: June 1, 2025
Introduction
Versailles Luxury Homes ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or engage our services.
Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree, please discontinue use of our website and services immediately.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website
- Subscribe to our newsletter
- Request information about our services
- Contact us via email, phone, or other communication channels
- Participate in surveys, contests, or promotions
- Apply for employment opportunities
The personal information we collect may include:
- Name, email address, mailing address, and phone number
- Property details and preferences
- Budget information and timeline expectations
- Communication preferences
- Employment history and qualifications (for job applicants)
We may also automatically collect certain information about your device, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referral sources
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. This section explains what cookies are, how we use them, and your choices regarding their use.
What Are Cookies
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognize your device and store certain information about your preferences or past actions. We also use similar technologies such as web beacons, pixels, and local storage.
Types of Cookies We Use
We categorize the cookies and tracking technologies we use as follows:
1. Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website cannot function properly without them.
- Purpose: Website functionality, security, and user authentication
- Duration: Session to 1 year
- Examples: Session ID cookies, CSRF protection tokens
2. Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to measure and improve the performance of our site.
- Google Analytics 4: We use Google Analytics 4 to analyze website traffic, user behavior, and engagement patterns. Google Analytics collects information such as pages visited, time spent on site, and interactions with content. This data is aggregated and anonymized where possible. For more information, see Google's Privacy Policy.
- Microsoft Clarity: We use Microsoft Clarity to understand user behavior through session recordings, heatmaps, and click tracking. This helps us identify areas for improvement in user experience. For more information, see Microsoft's Privacy Statement.
- Duration: Up to 2 years
3. Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we have added to our pages.
- Purpose: Remember your cookie consent preferences, language settings, and form inputs
- Duration: 365 days
- Storage: Local storage and first-party cookies
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. These third parties may use cookies, web beacons, and similar technologies to collect information about your online activities over time and across different websites. We do not control these third-party cookies.
Your Cookie Choices
You have several options for managing cookies:
Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner allowing you to:
- Accept All: Consent to all cookie types including analytics and functional cookies
- Essential Only: Use only necessary cookies required for website operation
Your preference is stored in localStorage for 365 days. If you wish to change your preference, please contact us using the information below.
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can:
- View cookies stored on your device
- Delete individual cookies or all cookies
- Block cookies from specific websites or all websites
- Set preferences for different types of cookies
Please note that disabling cookies may affect the functionality of this and many other websites you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site.
Opt-Out Tools
You can opt out of specific analytics tools:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
- Microsoft Clarity: Visit the Microsoft Clarity Opt-out page
Data Retention
Cookie data is retained for varying periods depending on the type:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Retained for up to 2 years or until you delete them
- Consent records: Stored for 365 days to remember your preferences
Updates to Cookie Usage
We may update the cookies and tracking technologies we use from time to time. Any significant changes will be reflected in this Privacy Policy, and we may prompt you to review your cookie preferences if necessary.
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, personalizing, and improving our services
- Processing and fulfilling your requests and inquiries
- Communicating with you about our services, promotions, and events
- Conducting market research and analyzing website usage
- Developing new products and services
- Preventing fraud and enhancing security
- Complying with legal obligations
Disclosure of Your Information
We may share your personal information with:
- Service providers and business partners who assist us in operating our business
- Professional advisors, including lawyers, accountants, and insurers
- Regulatory authorities, law enforcement agencies, and other government entities when required by law
- Potential buyers in the event of a merger, acquisition, or sale of all or a portion of our assets
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to restrict or object to the processing of your information
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, our cookie practices, or our privacy practices, please contact us at:
Versailles Luxury Homes
5960 W. Parker Rd, Suite 278-188, Plano, TX 75093
Email: info@versaillesluxuryhomes.com
Phone: (469) 855-3900